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Minimum Technical Requirements

This document outlines the system requirements for installing and running the Hubble Desktop client. Please ensure your environment meets these specifications before proceeding with installation.

Desktop Client Requirements

The following sections detail the minimum and recommended specifications for running Hubble Desktop on individual workstations.

Operating System

Hubble Desktop requires a 64-bit Windows operating system to function properly:

  • Windows: 64-bit Windows 11

  • Note: Turkish language installations are not supported

Hardware

Your system must meet these minimum hardware specifications for optimal performance:

  • Processor: Intel Core 2 Duo or equivalent (minimum)

  • Memory:

    • 4 GB RAM (minimum)

    • 8 GB RAM (recommended for large reports and Planning/Modeling features)

  • Disk Space: 500 MB available

  • Display: 1024x768 minimum resolution (1200px+ recommended)

Software Dependencies

The following software components must be installed prior to installing Hubble Desktop:

  • Microsoft Office: 2016 or later

  • PDF Reader: Adobe Reader 10.X or later (required for printing and Approval snapshots)

  • .NET Framework: Version 4.8 (Download)

  • Universal C Runtime: KB2999226 required for Windows versions prior to Windows 10 (Download)

Browser Requirements

For web-based features to function correctly, ensure your browser has the following settings enabled:

  • JavaScript enabled

  • Cookies enabled

  • SSL/TLS support enabled

  • Third-party browser extensions should be disabled if display issues occur

Citrix/Terminal Server Requirements

Organizations deploying Hubble Desktop in a virtualized environment must ensure their servers meet these specifications:

Hardware

Terminal servers require more robust hardware to support multiple concurrent users:

  • Processors: 2x 64-bit server-grade processors (e.g., Intel Xeon)

  • Memory: 4 GB base RAM + 1-2 GB per concurrent user

Software

The following server operating systems are supported for terminal server deployments:

  • Operating System: Windows Server 2016, 2019, or 2022

  • Virtualization: Compatible with Citrix Server environments

Performance Optimization

To ensure optimal performance when working with large datasets and complex models, consider these recommendations:

Excel Models

Large Excel-based reports and models benefit from the following optimizations:

  • Use Excel Binary Workbook (.xlsb) format for large models

  • Minimize non-essential data in budgeting forms

  • Split budget entry across multiple forms using Wildcard functionality

Planning and Modeling

The Planning and Modeling modules may require additional resources depending on your use case:

  • Additional RAM may be required based on model complexity

  • Performance scales with available system resources

Additional Considerations

Please be aware of these additional requirements and limitations when deploying Hubble Desktop:

Installation Recommendation

Installing the latest version of Hubble in a new folder is recommended. If the same folder is used, ensure that the old version is uninstalled before proceeding with the installation of the new version.

Connectivity

Certain features require internet connectivity to function. Internet access required for Welcome tab (connects to welcome.gohubble.com)

Localization

For users working in multiple languages, additional configuration may be necessary. Multilingual User Interface Pack required if Excel locale differs from user language

Known Issues

The following issues have been identified and may require additional configuration:

  • Logitech wireless mouse users may need to install Microsoft drivers

  • Oracle schema creation may be considered a customization under Oracle licensing terms

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