Upgrade Packages

Before starting an upgrade, you should ensure you have all the files necessary to complete it.

Files Required for Upgrading

Make sure that Hubble Customer Services have provided you with the following files:

Hubble Application Server package - this will be a file called HubbleApplicationServer- <version>.tar.gz (i.e. for JDE 23.1, this would be HubbleApplicationServer-23.1.0.5.tar.gz). It will be used to update the Hubble Application Server.
Hubble Web Server Installer - this will be a file called Hubble_Web_<version>_<ERP>.exe (i.e. for JDE 23.1, this would be HubbleWeb_jde_23.1.0.21.exe). It will be used to update the Hubble Web Servers.
Hubble Suite and Web Reporting Software installer - this file will be provided through a Windows installer named HubbleSuite<version>_en.msi (i.e. for JDE 23.1, this would be HubbleSuite23.1.0.17_en.msi). This is the same software provided by Click Once, so you will not need it if you use Hubble exclusively through Click Once.
Hubble Accelerator (not always required) - if you originally installed the Accelerator over VMWare using the OVA file, then you need the 'SquashFS' file for the upgrade, named "hubble-<version>.squashfs". if you installed the accelerator in AWS using an AMI file, then you need the new version of that AMI file. If you installed the accelerator as a Docker container, then to upgrade you need the new version of that scripted installation package, named "HubbleAccelerator-<version>.tar.gz".

Once you have these files, you can proceed with updating the Hubble Application Server.